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Turn Around Times


Turn Around Time 11Am cut off

To provide the quickest turn around time possible, RGB Digital has a cut off time of 11am for all orders to be received and start processing that working day.
Orders placed after 11am will commence processing the following working day.

We courier all our send out orders using Star Track. You will likely receive an email with your tracking number once your order is completed. If you do not, please contact us on (07) 3426 8200 and ask us about your order. You can track the delivery of your order once you have a tracking number here or you can call them on 132 345.

For information and pricing on our courier service please click here.


All chemical process prints are complete for pick up or dispatch by 4pm provided they were received prior to the 11am cut off, large orders may take longer.
The Following processes take up to 5 working days
  • Art Mounts
  • Framed Prints
  • Stretched Canvas Prints
  • Presentation Prints
  • Proof Books
  • Foam Mounts
  • Screen Board
  • Kapa Mounts
  • Chromalux Alluminium Prints
  • Coffee cups

All of the above products will incur a $10 flat packing fee. 
This will not show in RGB Digital Direct and will be charged in lab.

 

 

The following processes take up to 7 working days

Acrylics

All of the above products will incur a $10 flat packing fee. 

This will not show in RGB Digital Direct and will be charged in lab.

 The following processes take up to 3 working days

  • Inkjet Art Prints - Giclee
  • Hot and Cold Laminated Prints
  • Key Rings
  • Press Products
  • Magnets


For turn around time on bulk orders, banners, stickers or any other service not mentioned above, please consult staff for more details.

If your order contains a variety of products - your order will be sent when all are completed.

All photos sized up to 12 x 18" come flat packed as is. Any size larger will be sent in a postal tube. If you require any larger prints to be flat packed, this will incur the flat pack fee of $10. You must notify staff that you require your image/s to be flat packed in the special instructions section of your order. Some prints will not be able to be sent flat packed as they risk damage in transit.

 

 

About us

RGB Digital was founded in 2003 to offer quality digital print products to photographers at an affordable price. The range of offerings available has grown year to year and we now have the largest product range available from any other professional lab in Australia


RGB Digital

6/22 Varley St, Yeerongpilly 4105

+61 7 34268200

info@rgbdigital.com.au

Mo-Fr: 8.30 - 4.00