Fast Delivery Australia-wide with Star Track
Star Track couriers Australia wide by air courier to major centres. However, if delivery time is important to you we suggest that you contact Star Track and enquire about transit time between Brisbane and your location.
Our standard flat-rate courier fees are:
- Up to 3kg packages – $14
- 3kg – 5kg packages – $20
If you have multiple orders with a combined weight of over 5kg, you will be charged two courier fees accordingly.
If you would like to use your own courier ‘receiver pays’ then please include this on your order form with each order and contact us to organise alternative delivery.
Drop Shipping Courier
Need your order shipped directly to your client?
When checking out, select the ‘alternative shipping address‘ and include their delivery address details.
Your order will be shipped directly to the address provided.
Standard courier fees apply.
To prevent damage in transit for flat-packed products, there is an additional charge of $10. Therefore, orders that include stretched canvas, foam core, mounting, framing & presentation products will be flat-packed.
An additional fee of $ 10.50 is payable for parcels over 1000mm in length or width exceeding 600mm
Work addresses are preferred and please include the business name in the address.
For orders heavier than 5kg you will be charged an additional courier back fee.
All orders are now sent with ” No signature required ” this is so the courier will leave your order if you are not there.
The courier charge is for one delivery attempt, additional charges will apply for Post Office pickups.
Parcels can be delayed in transit.
We take no responsibility for these delays so please allow sufficient time for your parcel to be delivered.
For more information please read our terms and conditions.
Once parcels have left our premises you should receive a consignment number via email. If you didn’t receive your consignment number please either call us on (07) 3426 8200 or email email@example.com and quote the roes number (e.g. roes30000) or order number, as well as the name and address of the receiver which you entered when ordering.
Authority to leave is marked on all parcels so no re-delivery fee is charged. Therefore, if you would like your parcel to be signed for, any re-delivery fees will be charged to you.