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FAQ

Here are our most frequently asked questions. If you have any other queries or concerns please do not hesitate to contact us.

What is your usual turnaround?

Most standard print orders received in-lab by 11am are ready for dispatch that day at 4pm, other products have different in-lab times.

How long would a delivery take?

We use and recommend Star Track and they have delivery to most major centres the next day, please allow 1 extra day delivery for any delays that may occur.

Can I pick up work after hours?

Yes – we do have a night box, when placing an order just call us on (07) 3426 8200 to request information.

Do you only print photographs?

No – we offer a range of signage, mounting, print finishing, point of sale and traditional press printing.

Do you have a shop front?

Yes – our lab is at 6/22 Varley St YEERONGPILLY Q 4105

How do I get my work to you?

Our preferred method is RGB Digital Direct our downloadable online ordering system.

Why are your sizes in inches?

This has always been the traditional measurement for photography to convert inches to mm just multiply by 25.4

Do my larger prints come with extra white for easier framing?

No, all our prints are trimmed to the file provided. If you need extra white around your image you will need to extend your canvas in photoshop to add the extra white to your file. In some cases you may need to extend your canvas to the next size up that we offer.